Tag Archives: TunesCare

How to Fix iTunes Error 9/4005/4013/4014 when Restore/Update iPhone

“The iPhone could not be restored. An unknown error occurred (4013).”

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Have you ever been stuck with this kind of iTunes error message now? Is that emergency for you to update or restore your iPhone/iPad? 

Many Apple users may see iTunes errors while iOS restore, they can also find many solutions in Apple official help documents, but most Apple suggested are restart iPhone or enter recovery mode and restore iPhone with iTunes. Things are not always so easy…Here just follow me to how to solve “The iPhone could not be restored” errors.

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Solution 1: Restore/Update iOS with Other Methods – iTunes works OK but you just failed to restore/update iOS.

iTunes cannot restore iPhone with 100% success rate, under this circumstance, you can try some iTunes alternative tool to restore (or so called update) iPhone, here I take a light tool – ReiBoot as example. With ReiBoot, your data remains safe in iPhone.

Step 1: Download ReiBoot and install it on your PC/Mac;

Step 2: Connect iPhone to PC/Mac with USB cable and launch ReiBoot;

reibootStep 3: Click on “Fix All iOS Stuck” and choose “Fix Now”, click “Download” button, ReiBoot will automatically download the latest iOS public firmware.

fix-iOS-problemsStep 4: Follow the steps to proceed the iOS restore progress, the iPhone will be restore to newest iOS.

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Step 5: The whole progress may cost 5 to 10 minutes, include uncompressing firmware and install iOS into iPhone. After that, you can successfully restore iPhone.

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Solution 2: Fix iTunes then Try Again

If iTunes performs abnormal other functions cannot be use, you can try to repair iTunes with a freeware TunesCare. Just follow me to fix iTunes error 9, 4005, 4013, or 4014 within clicks.

Step 1: Download TunesCare and install it on PC or Mac

Step 2: Launch TunesCare and click on the Only button “Fix All iTunes Issues”.

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Step 3: TunesCare will help you repair iTunes library files and reinstall some iTunes msi installation packages. The whole progress will be completed within 3 to 5 minutes.

repairing-itunes

Now you can try to restore iPhone again with iTunes.

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